In five short years, Rise Furniture and Mobility has become the UK’s most highly acclaimed mobility company, having won more prestigious national awards than any other mobility business in the country, including National Retail Business of the Year in 2018; a National and Northern Enterprise winner and named the Most Outstanding Mobility Retailer in North Yorkshire four consecutive years, is listed as one of the top 100 companies in the region.
Founded upon Yorkshire family values of transparency & integrity, the Harrogate based mobility retailer really understands its customer demographic.
For many people, looking for mobility products can be a daunting and sombre experience, as the realisation of losing their independence becomes reality.
Shopping for mobility products for the first time, can be a minefield… the high street simply doesn’t cater for anyone struggling with mobility or difficulties of later life.
It is important that everyone should be able to “try before they buy” so customers can; visit their Harrogate showroom, where free expert advice and acclaimed customer service is always on hand over a cuppa.
Rise understands that potential customers may have difficulty visiting their showroom or perhaps are unable to leave the house. Like many mobility companies, home visit appointments are available for those in rural areas, enabling people to try products in the comfort of their own home, without obligation to buy. Customers are always encouraged to have a family member or carer alongside, as they can provide valued support and second opinion).
Rise has created an environment where prospective customers can relax and don’t feel pressured into buying or feel embarrassed or stigmatised, has re-invented the shopping experience for many customers.
“We think Mobility…Not Disability. Our customers like that.”
A website that is simple, easy to use, aimed at the not so web savvy, means shopping online is simple and secure for both customers and healthcare professionals all over the country, from Aberdeen to Brighton and Land’s End to Dover. For customers unable to shop online, Rise also provide a mail order service.
Drawing from experience spanning three decades, Rise Furniture and Mobility offer free impartial advice, deliver affordable, quality, mobility solutions instore, online and in the customers’ home, without compromising quality or service, in a calm, ethical and professional manner.
Rise Mobility’s CEO Carl Drake is very much in touch with the community. A founding partner of the ‘Independent Living Roadshow’, an initiative providing information and support for later years. His voluntary work includes supporting local Parkinson’s and Dementia charities and regularly gives presentations to local communities & charity action groups.
Our ‘person-centred’ approach helps us better understand the needs of our customers.
Ultimately, it’s about never losing sight of our mission statement that proudly adorns the showroom wall and epitomises our ethos.”
Helping one person might not change the world…
…but it could change the world for one person.
Isn’t it time you contacted Rise Furniture and Mobility?
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